Armenian Trip
Effective Date: 10.01.2025
1. INTRODUCTION
These Terms of Service (“Terms”) govern the use of the website armeniantrip.com and the services provided by Armenian Trip (the “Company”, “we”, “us”, or “our”).
By accessing or using the website, you agree to be legally bound by these Terms. If you do not agree, you must not use the website or services.
2. COMPANY INFORMATION
Armenian Trip
Registered in the Republic of Armenia
- Registered Address: 71 Tigran Mets str.
- Registration Number: 278.110.1058143
- Email: [email protected]
- Phone: +374 55 337739
3. SCOPE OF SERVICES
The Company provides:
- Tour packages and excursions
- Transportation and guide services
- Online booking
All services are subject to availability and confirmation.
4. BOOKINGS AND CONTRACT FORMATION
4.1. A booking request submitted via the website constitutes an offer.
4.2. A contract is formed only when:
- payment is received (full or deposit), AND
- written confirmation is issued by the Company
4.3. The Company reserves the right to refuse any booking at its discretion.
5. PRICING AND PAYMENTS
5.1. Prices are displayed in USD and may change without prior notice.
5.2. Payment methods include:
- credit/debit card
- bank transfer
- third-party payment providers
5.3. You are responsible for any transaction fees imposed by your bank or payment provider.
6. CANCELLATION AND REFUND POLICY
6.1. Cancellations must be submitted in writing.
6.2. Refund conditions (unless otherwise specified):
- More than 7 days before: partial/full refund
- Less than 7 days partial refund with cancellation fee
- Less than 48 hours: no refund
6.3. Non-refundable components (e.g., flights, third-party bookings) may apply.
7. TRAVELER RESPONSIBILITIES
You agree to:
- provide accurate personal information
- comply with local laws and customs
- ensure valid travel documents (passport, visa)
- follow safety instructions
8. LIABILITY LIMITATION
8.1. To the maximum extent permitted by law, the Company shall not be liable for:
- acts or omissions of third parties
- delays, cancellations, or force majeure events
- indirect or consequential damages
8.2. The Company’s total liability shall not exceed the amount paid for the service.
9. FORCE MAJEURE
The Company shall not be liable for failure to perform due to events beyond reasonable control, including but not limited to:
- natural disasters
- war or civil unrest
- pandemics
- government restrictions
10. INTELLECTUAL PROPERTY
All website content is owned by or licensed to the Company and protected by intellectual property laws.
Unauthorized use is strictly prohibited.
11. DATA PROTECTION (GDPR COMPLIANCE)
This section applies to users located in the European Economic Area (EEA).
11.1 Data Controller
The Company acts as the Data Controller for personal data.
11.2 Personal Data We Collect
We may collect:
- full name
- email address
- phone number
- passport details (if required for booking)
- payment information
- IP address and device data
11.3 Legal Basis for Processing
We process personal data under:
- Contractual necessity (Art. 6(1)(b) GDPR)
- Legal obligation (Art. 6(1)(c))
- Legitimate interests (Art. 6(1)(f))
- Consent (Art. 6(1)(a)), where applicable
11.4 Purpose of Processing
Your data is used for:
- booking and service delivery
- customer support
- legal compliance
- fraud prevention
11.5 Data Sharing
We may share data with:
- hotels and service providers
- payment processors
- government authorities (if required by law)
All third parties are required to ensure appropriate data protection safeguards.
11.6 International Data Transfers
Your data may be transferred outside the EEA (e.g., to Armenia).
We ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- contractual protections
11.7 Data Retention
We retain personal data only as long as necessary for:
- contractual purposes
- legal obligations
11.8 Your Rights (GDPR)
You have the right to:
- access your data
- rectify inaccurate data
- request erasure (“right to be forgotten”)
- restrict processing
- data portability
- object to processing
To exercise your rights, contact: [Insert Email]
11.9 Complaints
You have the right to lodge a complaint with an EU supervisory authority.
12. COOKIES
The website uses cookies to improve user experience.
By using the site, you consent to cookie usage. A separate Cookie Policy may apply.
13. GOVERNING LAW
These Terms are governed by the laws of the Republic of Armenia.
However, EU consumers retain mandatory protections under their local laws.
14. DISPUTE RESOLUTION
Disputes shall be resolved:
- amicably where possible
- otherwise in the competent courts of Armenia
EU consumers may also use EU online dispute resolution platforms.
15. AMENDMENTS
We reserve the right to update these Terms at any time.
Continued use of the website constitutes acceptance of the updated Terms.
16. CONTACT
For any inquiries:
Email: [email protected]
Phone: +374 55 337739
